Your return policy is essential to your eSelling business. I offer the most generous return policy in my eBay store that I can. That is the buyer has 60 days to examine the purchase and send it back if they want. I do have the buyer pays return postage.
I have no intention of changing anytime soon.
Why? Do I love getting packaging up items, sending them out and then suffering disappointment as I get them back?
Not at all!